Retail Banking Solutions
Digital Transformation
Bantegra helps financial institutions transform their current banking offerings into modern, digital experiences that boost engagement and ensure lasting relationships with their clients. We integrate these applications into our omni-channel digital banking platform for a seamless customer experience. Get onboard and stay ahead of your customers.
Bantegra helps you leverage industry best practices with industry specific, ready-to-go implementation accelerators, jumpstarting your project and dramatically decreasing your time-to-market.
Move your digital banking capabilities to the next level. Bantegra offers a one-stop shop for building, running, managing, and optimizing digital banking apps using state-of-the-art technology. Make the most of every customer interaction. Create personalized, cross-channel customer journeys that deliver exceptional brand experiences across all digital touchpoints.
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Bantegra creates comprehensive omni-channel customer experience solutions that help retail banks and credit unions revive their digital customer interactions, dramatically increasing the stickiness of their relationships with their individual customers. We help you get your bank online faster by delivering a complete customer-centric digital experience solution that will differentiate you from your competition.
Increase Customer Satisfaction
Dashboards
You can create personalized money management dashboards based on modular building blocks that can be customized according to the different audience segments. This will help you create a superior, personalized user experience.
- Create beautiful Dashboards targeted at different customer segments.
- Personal preferences remembered for every device, so customers can easily navigate to their personal dashboard, optimized for the relevant device.
Accounts and Transactions
With the ability to display all account balances, customers can see at a glance their complete financial situation. This enables them to dive into any transaction, with control over filter options and categorization. Categories allow customers to see spending trends and define budgets, so they can make informed choices about their finances.
- Easily monitor balances of all accounts: checking, savings, debit and credit cards, personal and mortgage loans, and so on.
- Track completed and pending transactions, including ATM visits, debit card purchases and direct deposits.
Personal Finance Management
Provides the ability to infer spending trends across the customer’s accounts, including external accounts. Allows customers to also plan and manage their budgets and saving goals through a simple and intuitive interface.
- Tightly integrated PFM functionality at the heart of the banking experience.
- Easy-to-use budgeting and spending tools for financial insight.
- Expense tracking.
- Show trends and spending patterns over time.
Easy Customer Onboarding
Provides new customers with an easy enrollment process, enabling financial institutions to shape their customer experience from the start of the process. Ability to integrate with several Know-Your-Customer services to expedite the process.
- Onboard new customers with easy to use enrolment process.
- Connect to Know-Your-Customer services (e.g., credit check, identity check, and so on).
- Track-&-Trace capabilities to inform the customer about status and next steps.
Money Movement
Collection of different money movement types that can be combined to provide a unified customer experience. Provides not only the ability to submit one-time and recurring payments, but also the ability to manage these payments from a centralized place.
- Intuitive money transfer tools that support multiple types of transfers, from person-to-person and account-to-account payments.
- Domestic payments and international payments are supported.
- Support for scheduled and recurring payments.
Deposits and Loans
Provides a full overview of all deposits and loan agreements, but also a simplified loan process and approval.
- View details of deposits and loan agreements.
- Check savings, credit card limit, loans and/or overdraft status and interest rates, and prioritise repayments.
- Simplify the application process for new loans.
Empower Business Teams
The Bantegra platform brings IT and the business together, enabling a more rapid and agile collaboration model. Content updates and targeted sales campaigns can be created in hours, and can go live immediately. Onboarding and self-service apps can be rapidly built, seamlessly deployed and easily changed, all without the need for deep coding. Bantegra empowers agile teams to innovate at the speed of digital.campaigns to increase your online conversion and sales results.
Experience Management
Bantegra solutions come complete with fully integrated content management and targeted campaign management capabilities, enabling digital marketers to easily edit website pages or mobile apps and run targeted sales campaigns to increase your online conversion and sales results.
Content Management
- Easy-to-use in-context editing capabilities to update content and apps across marketing sites, secure internet banking and mobile apps.
- Customizable workflows for verification and publication rules.
- Reuse content and content assets across all digital touchpoints.
- Easy reuse of content from your existing CMS.
Targeted Campaigns
- Track customer behaviour and preferences, and create targeted cross-sell and upsell campaigns to increase your share of wallet.
- Distribute campaigns across all your digital touchpoints, including internet and mobile banking apps and third party websites.
- Integrated analytics spanning all channels, including regular web, mobile apps, and tracking of every action, from page views to events.
Onboarding & Origination
Improving digital customer onboarding and origination is one of the most effective sales strategies for banks and financial institutions wanting to improve engagement, share of wallet, retention and ultimately the lifetime value of a customer relationship. Bantegra offers powerful solutions that help you to fully digitize your customer onboarding and product origination operations, and achieve up to 80% cost and time savings by automating the onboarding process while minimizing manual paper handling and distribution.
Omni-Channel Forms
- Design, manage and streamline all your customer dialogs across multiple channels (web, mobile, call center and front-office).
- Streamline your onboarding and self-service dialogs, all integrated with your internal systems to enable straight-through processing.
- Combine visual modeling with your own custom code to deliver high-quality applications at the speed your business demands.
- Create beautiful and advanced UIs that perform well on all digital touchpoints, mobile devices and the web.
Dynamic Case Management
- Bantegra Dynamic Case Management solutions help you simplify and automate work. It brings together the people and information needed to get work done completely and correctly throughout the entire life cycle of a case.
- Use visual tools to quickly build an executable model of your new application, then elaborate on the details in a unified, model-driven development platform.
- Built-in mobile and social capabilities simplify collaboration through any device and any channel.
- Communicate with legacy systems using configurable connectors (e.g., Core Systems, CRM), open, standards-based protocols (such as SOAP, REST), and the open Bantegra API gateway.
Accelerated IT Development
Key Features
Many banks seek the flexibility to customize their apps to meet their unique needs. Bantegra offers the fastest way to customize and extend your banking apps. By streamlining the app-building process – including giving you the basic building blocks, so you never have to start from scratch – Backbase provides you with the agility to create tailor-made experiences that help you take the lead in the digital banking revolution.
Digital Banking Services
- Banking-as-a-Platform build on state-of-the-art micro-services architecture.
- Highly scalable services for well defined and discrete tasks.
- API-based banking capabilities that work seamlessly with existing core banking systems.
- Modular and extensible architecture that enables easy customization to national and international requirements and regulation.
- Classic deployment and native cloud deployment.
Customer Experience Services
- Robust enterprise security and application integration platform.
- Modern micro-services-based customer experience orchestration architecture.
- Communication through simple, universally accessible APIs.
- Classic deployment and native cloud deployment.
Onboarding and Origination
- Design and deploy smooth, cross-channel onboarding processes on any device.
- Low code development platform to define enrolment and origination processes.
- Straight-through processing and integrated Dynamic Case Management capabilities.
Open Banking Marketplace
- More than 50 best-of-breed fintech plugins for security, communications, PFM, artificial intelligence, digital marketing, KYC and more.
- Easily mix and match services from third party fintech providers without worrying about vendor lock-in or being stuck with your core banking system.
Mobile SDK
- Create hybrid or fully native mobile apps for Android and iOS.
- Mix and match HTML and native UI elements in high-performance runtime.
- Easy integration with any third party mobile SDKs.
- Bank-grade security and high-performance runtime.
- Clearly defined extension points with clean APIs.
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Bantegra integrates software used by enterprises of all sizes to create customer-centric digital experiences that drive self-service and engagement, fuel online revenues, and maximize their customers’ online experience.
Learn why Bantegra has an excellent reputation as a Leading Integrator for Digital Banking Engagement Platforms.