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    • Solutions
    • Banking
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    • Risk and Compliance
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    • Digital Transformation
    • About Us
    • Contact Us
  • Home
  • Solutions
  • Banking
  • Investment Management
  • Risk and Compliance
  • Capital Markets
  • Digital Transformation
  • About Us
  • Contact Us
TechBanking

Collections & Debt Recovery Solution

Overview

A Complete Solution for Demanding End-to-End Debt Recovery and Collections Operations


Banking and Loan Management organisations are demanding more sophisticated and advanced processes to monitor and manage loans and collections, given the developments in the financial services sector over the past years.


The Collection processes need to become fully automated as volume increases and provide all those elements to safeguard the business while adhering to business and regulatory mandates. 


The Collections & Debt Recovery Management solution comprehensively addresses the needs of Financial Institutions that require an advanced tool for managing their Collection operations. The solution streamlines the entire collection process, reducing write-offs and provisioning, improving cash-flow, and allowing Financial Institutions to enhance their customer relationships, facilitating future sales opportunities.

Key Features

Key Features

Key Features

  • Workflow-based modeling of actions, including exceptions handling
  • Preparation and negotiation of binding agreements with third party collectors and legal agencies
  • Legal action budget analysis and expenses management
  • Rule-based case assignment to either internal or external legal agents
  • Securitisation of additional debtor assets
  • Monitoring of court proceeds and other legal actions - including auctions
  • Capture, classification and approval of all relevant expenses
  • Real time preparation of settlement invoices
  • Agent performance evaluation

Benefits

Key Features

Key Features

  • Seamless integration with third party systems for Credit Lines, Collaterals and Non-delinquent customer facilities
  • A highly sophisticated ‘self-learning’ environment which facilitates the forecasting of future operational requirements
  • Historical data, along with calculated metrics, measures the operational efficiency, advising on Capacity Planning and Financial KPI

Why choose our Collections solution?

The Collections solution provides a complete debt recovery solution which reduces collection costs by maximising productivity, improving client service and assisting in reducing delinquency rates.

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